It’s no wonder Canon took so long to come up with wireless printers–they had no idea of what they’re doing. I got this MX860 the other night and there are about 60 pages on how to setup one’s network. Apparently, one can not setup the network from the printer and printer screen, as they could with normal printers like Brother, HP, etc.

You have to start a USB connection and run an install program that runs as slow as dirt to run wireless on this printer. This is like starting a jet by pulling it by horses. It baffles the imagination that Canon could make this so convoluted and over-complicated. In addition to that Canon fills up your computer with garbage.

It loads up about five programs into your startup tray, which bogs down your computer, and really serves no purpose at all.

No thanks! This baby is shipping back and I’ll look at a company that knows how to make a printer like Brother or Epson.
Rating: 1 / 5

After exhaustive research from tons of resources online, I chose a Canon printer product because of all the top ratings they receive. This model was shipped quickly and arrived well-packaged and undamaged. Putting it together was pretty simple, inserting all the printer ink modules went smoothly, plugged it in and the printer started booting up quickly. Then my daughter and I realized there was no cable included with the printer that enables you to connect it to your laptop to download the drivers, etc. It is no doubt my fault for not noticing I needed to buy a cable. I am not a happy camper that Canon sells these printers, and they aren’t cheap, by the way, without ALL the parts necessary to make them run. Now I have to obtain the right cable to download necessary operating features. I have absolutely no idea if the printer is excellent, average or junk, since I COULD NOT SET IT UP. I will obtain the cable, get it up and running and return with a full review. I DO think Canon and other vendors of printers should re-think their policy of selling the cables as add-ons. It’s like buying a toaster or coffee maker, then having to have an electrician come in and install an electrical cord and plug so it will power up. RIDICULOUS!
Rating: 3 / 5

I wish I had time to put up a video review: the video I shot of the 2nd installation / startup attempt would “say it all.” I got the first new Canon MP 990 last week. I carefully unpacked and set the printer on a good surface for set up. I followed the simple-looking directions with plenty of time set aside for this task.

Problem: Canon ships this printer with the print head separate – expecting anyone (about whom they know nothing) to finish assembling the printer for them. Following the diagram (one panel easily read & understood), I inserted the print head oriented per the illustration: the print head went partially into place in the print head carrier and STUCK without seating to the bottom of the carrier. This means that the print head remains too high to install the ink cartridges. And – when you turn off power, the carrier attempts to return to the “home position” – jamming against the side of the cover under which it is supposed to be positioned. – The the print head lock lever cannot be lowered to permit this action to complete.

Called Canon Support and we spent 20 minutes trying all suggestions (to either seat the head completely or extract it for another try). The print head wouldn’t budge. Finally, I was told to FORCE the lock lever down so that the printer top could be closed and readied for return. I was told: We will send a refurbished MP 990 with the print head installed. (Which they should have done with all these printers in the first place.)

The replacement printer arrived yesterday (6/02/2010). I waited until I had ample time in the evening and: proceeded exactly as I did the first time with set up. When I opened the front tray: I immediately saw the print head in its sealed package, just like the original new printer! Canon seems not to understand the term, ” factory installed.”

So naturally: I again attempted to do this print head installation and again it jammed and cannot be moved. I now have TWO useless Canon Pixma PM 990 printers sitting here taking up space. I will have to pack both up and find a way to return them – I’m not set up as a “shipping department.”

I did a lot of searching before buying this printer. I got ‘fooled’ because I thought Canon might be as good a making printers as they are at making cameras. This is evidently not true. I am angry and very disappointed.

Rating: 1 / 5